Dear Anna. Just wanted to say thank you for your fantastic customer service last week when I needed a Neff washing machine. The way you cared about my phone call, made the necessary enquiries and called me back just shows a customer focused business. If I ever was in the realms of a kitchen refit, I would come to you. I’ve only ever had one kitchen, eight years ago! But I will always remember you! I hope this old fashioned note will demonstrate how fantastic you are. Keep being amazing. Best wishes.
Jane & Larry, by card